Critically assess their service descriptions against actual user feedback. Deep-dive into detailed customer experiences to uncover systemic issues. SO WHERE DO THE PACKAGES GO THEN IF THEY CAN'T TRACE THE PACKAGES? SHOULDN'T THEY END UP SOMEWHERE IN THEIR WAREHOUSE? I MEAN, EVERY SINGLE PERSON OR AT LEAST 90% OF CUSTOMERS HAVE ISSUES WITH THEIR DELIVERIES. LaserShip is an independent, privately-owned last mile delivery carrier that currently delivers to over 150 million consumers across 22 states and Washington, DC along the Eastern and Midwestern part of the United States. Resolved complaints: 1 (0) Unresolved complaints: 218 (100) Our verdict: Engaging with LaserShip at a 0 resolution rate requires careful navigation. EVERYBODY HAS THE SAME PROBLEMS WITH THIS COMPANY. THEIR DRIVERS ARE CROOKS!! THEY ARE STEALING YOUR PACKAGES AND THEY KNOW HOW TO GET AWAY WITH IT!! I AM SO SICK OF THIS SO-CALLED "COMPANY" THEY NEVER DELIVER YOUR PACKAGE!!!!!!!!!!!! THEY SUCK!!! I WISH I COULD COMPLAIN TO THEIR HEADQUARTERS AND TELL THEM TO INVESTIGATE THEIR DRIVERS!!! I FIND IT HARD TO BELIEVE THAT EVERYBODY. Go to the Lasership website or use their tracking tool, type in the number. MOST OF THE TIME I END UP CLAWING MY WAY THROUGH A HELL OF BULLSHT WITH CUSTOMER SERVICE AND NEVER GETTING ANY HELP FROM THEM EXCEPT WE WILL INVESTIGATE. SO THEY JUST STEAL YOUR PACKAGE AND THEN YOU CALL CUSTOMER SERVICE AND YOU ALWAYS END UP HAVIG TO DEAL WITH THE SHIPPER TO TRY AND GET A REFUND, IF YOU'RE SUCCESSFUL. View customer complaints of Lasership, BBB helps resolve disputes with the services or products a. 1,183 complaints closed in the last 12 months. Simply enter your tracking number on the LaserShips website or on the Trackglobal platform. Assistance available retrieving forgotten login information. 4,364 total complaints in the last 3 years. THEIR DRIVERS KNOW THAT WE THE CONSUMER HAVE NO RECOURSE. Please enter your email address and password. Other LaserShip statuses associated with «misc» An access code or instructions are needed to complete delivery, please submit within 3 business days We may need additional information to complete your delivery. Pros: Very dissatisfied, Never again, Frustrating. 4 of users would likely recommend LaserShip to a friend or colleague. THEIR DRIVERS ARE STEALING PACKAGES!! THEIR DRIVERS ARE CROOKS!!! EVERY SINGLE TIME I SEE THAT MY PACKAGE IS GOING TO BE DELIVERED BY LASERSHIP (ONTRAC) I KNOW I WILL HAVE A PROBLEM!! EVERY SINGLE TIME!! I MEAN, E-V-E-R-Y SINGLE TIME I ALWAYS HAVE MY PACKAGE NOT DELIVERED. LaserShip has 1.2 star rating based on 1553 customer reviews.
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